Privacy
Last updated September 2026
In short
HireLens holds your resumes, the jobs you save and the analyses it produces from them. It uses that data to run the product for you and for nothing else. It is never sold, never shared with other users, and never used to train anyone else’s model.
You can delete your account yourself at any time, for any reason or none, from Settings. We do not keep your data against your wishes.
HireLens is operated from Nigeria and is written to meet the Nigeria Data Protection Act 2023 and the General Application and Implementation Directive 2025 issued by the Nigeria Data Protection Commission. The same rights described below are offered to every user, wherever you are.
Who is responsible for your data
HireLens is the data controller for the personal data described on this page. It decides what is collected and why.
To ask a question about privacy, request a copy of your data, correct something, or have your account deleted, use Help inside the app. We answer privacy requests within 30 days.
What we collect
Only what the product needs to work. Specifically:
- Account details — your name and email address, and your profile picture if you sign in with Google. If you create a password, it is stored only as a bcrypt hash and is never readable by us or by anyone else.
- Resumes — the files you upload, the text extracted from them, and each version you keep.
- Jobs and applications — the job title, company, location, salary range, description, requirements, source link and any notes you add, plus the status and dates of each application and its activity history.
- AI output — the analyses, match scores, cover letters, improved resumes and other documents generated for you, and any edits you make to them.
- Preferences — your timezone, reduced-motion setting and default resume.
- Product usage counters — a record of each AI request, used to enforce daily limits and prevent abuse. It records that a request happened, not what was in it.
- Support reports — if you report a problem, the category, title, description and the page you were on.
- Technical records — sign-in timestamps and error reports. Error reports are stripped of resume text, document content, job descriptions, request bodies and credentials before they leave our servers.
We do not ask for your date of birth, address, phone number, government identification, or payment details, and you should not put them in a resume field. We do not knowingly collect data from anyone under 18.
Why we collect it, and on what basis
The Nigeria Data Protection Act requires a lawful basis for every use of personal data. Ours are:
- To provide the service you asked for — storing your resumes, running analyses, generating documents and tracking applications. Basis: performance of our agreement with you.
- To keep accounts secure — authentication, email verification, password reset, and detecting abuse. Basis: our legitimate interest in a safe service, and our legal obligation to protect your data.
- To keep the product working — error monitoring and enforcing usage limits so one account cannot exhaust capacity for everyone. Basis: legitimate interest.
- Anonymous traffic measurement, where enabled. Basis: consent, which you can withdraw.
We do not use your resumes or applications for advertising, profiling for marketing, or any purpose beyond the ones listed here.
How AI processing works
When you analyse a job, the text of your resume and that job posting are sent to an AI provider to produce one analysis. The result is stored on your account and reused, so opening a cover letter or an improved resume afterwards reads the stored result rather than sending your data again.
We send the minimum needed for the task, we instruct our providers not to retain the request for training, and we do not send your name, email address or account identifiers along with it.
The analysis is advisory. A score or recommendation is information for you to act on. No decision with a legal or similarly significant effect is made about you automatically, and nothing HireLens produces is shared with an employer unless you send it yourself.
Interview practice works from a generalised, non-identifying profile of the role you are targeting — a role family, a seniority band and broad skill areas derived from your analysis, never your resume text or your name. Only that profile is sent to the AI to produce a set of practice questions. Those question sets describe a type of role, not you, and may be reused for other people preparing for similar roles. Your answers, scores and progress stay on your account and are never shared or reused.
Who else processes your data
HireLens uses a small number of service providers. They may only act on our instructions, and none of them may use your data for their own purposes.
- Google — sign-in, and the Gemini model used for analysis.
- OpenRouter — a fallback route to AI models when the primary provider is unavailable.
- Backblaze B2 — storage for resume and document files.
- Neon — the database holding everything else.
- Vercel — hosting and delivery.
- Brevo — verification, password reset and account notification emails.
- Sentry — error monitoring, receiving scrubbed reports only.
- Google Analytics — anonymised page views with the IP address truncated, where enabled. It never receives your documents and is not used inside your dashboard.
We do not sell your personal data, we do not share it with other users, and we do not disclose it to anyone else except where the law requires it.
Where your data is processed
HireLens is operated from Nigeria, but the providers above run infrastructure outside Nigeria, mainly in the United States and the European Union. Using HireLens therefore involves transferring your personal data across borders.
We only use providers that commit contractually to protecting personal data to a standard comparable with the Nigeria Data Protection Act, and we rely on those contractual terms as the basis for the transfer. If you would rather your data were not processed outside Nigeria, HireLens is not able to offer that today, and you should not upload your resume.
How long we keep it
- While your account is open — your resumes, jobs, applications, analyses and documents stay until you delete them or close your account. We do not expire them on a timer, because a job search runs for months and losing your history would not serve you.
- When you delete an item — deleting a resume deletes its stored file. Deleting a document removes it from your library and deletes the generated file.
- When you close your account — everything tied to it is held for 30 days so you can change your mind, then permanently deleted, including the files held in storage.
- Backups — our database provider keeps encrypted point-in-time backups for a short window for disaster recovery. Deleted data can persist in those backups until they age out, and is not restored to the live service.
How your data is protected
- Everything travels over an encrypted connection, and stored files and database contents are encrypted at rest by our providers.
- Passwords are stored only as bcrypt hashes. Session and verification tokens are stored hashed, never in readable form.
- Resume and document files live in a private bucket. They are not publicly addressable, every request is checked against your account first, and files are served through short-lived links that expire.
- Every database query is scoped to the signed-in account, so one user cannot reach another user’s data even by guessing an identifier.
- Error reports are scrubbed of resume text, document content, job descriptions, email content, tokens and credentials before leaving the server.
- Access to production systems is limited to those who need it to run the service.
If a breach occurs that is likely to put your rights at risk, we will notify the Nigeria Data Protection Commission within 72 hours of becoming aware of it, and tell affected users directly.
Your rights
Under the Nigeria Data Protection Act 2023 you have the right to:
- be told what we hold about you and why
- get a copy of your personal data in a portable electronic format
- correct anything inaccurate
- have your personal data deleted
- object to or restrict a particular use
- withdraw consent at any time, where we relied on consent
- complain to the Nigeria Data Protection Commission at ndpc.gov.ng
Exercising any of these is free, and we will not degrade your service for asking. Ask through Help. We respond within 30 days.
Deleting your account
You can have your HireLens account deleted at any time, for any reason or for no reason. If the product is not useful to you, we would rather you left cleanly than stayed unhappy. We do not hold your data against your wishes and we will not make you argue for it.
Open Settings → Account and choose Delete my account. Access stops immediately. Your resumes, uploaded files, saved jobs, applications, analyses, documents and notifications are then held for 30 days and permanently deleted on the date shown to you, along with the files in our storage provider. After that date nothing can be recovered.
You can change your mind at any point during those 30 days by signing in and choosing Restore. We email you when deletion is scheduled, once more shortly before the deadline, and again if the account is restored.
If you only want a break, Pause your account in the same place stops access without deleting anything and starts no timer.
Deleting your account does not require you to give a reason, and you are free to create a new account with the same email address once the deletion is complete.
Cookies and local storage
HireLens sets a session cookie so you stay signed in. That cookie is strictly necessary and cannot be turned off while you are using the product.
Your browser also stores small interface preferences, such as whether the sidebar is collapsed and your theme. These never leave your device.
Where site analytics are enabled, they record anonymised page views with the IP address truncated. They do not follow you across other websites.
Changes to this policy
If what we collect or how we use it changes materially, we will update this page and change the date at the top, and tell you in the product before the change takes effect where it affects you directly.
If something is not working the way this page describes, tell us through Help. A privacy policy that does not match the product is a bug, and we will treat it as one.